Privacy Policy

Custom Kitchens & Baths by Lopez (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.customkitchensbylopez.co or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide when you request a quote, contact us, subscribe to updates, or fill out a project questionnaire. This may include your name, email, phone number, mailing address, project details, and budget information.

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain device information including IP address, browser type, operating system, referring website, pages visited, and geographic location at the city/state level.

2. How We Use Your Information

We use collected information to: respond to your inquiries, prepare quotes and estimates, schedule consultations, send project updates, improve our website, send marketing communications (with your consent), comply with legal obligations, and prevent fraud.

3. Cookies and Tracking Technologies

We use cookies including essential cookies (required for site function), analytics cookies (Google Analytics), and preference cookies. You can control cookies through your browser settings, though disabling them may affect some site features.

4. Third-Party Services

We use Google Analytics for website usage analysis and Google Business Profile for review management. These services have their own privacy policies. We encourage you to review them.

5. How We Protect Your Information

We implement SSL/TLS encryption, secure servers, regular security assessments, and limit access to personal information on a need-to-know basis. No method of internet transmission is 100% secure, but we use commercially acceptable means to protect your data.

6. How We Share Your Information

We do not sell, trade, or rent your personal information. We may share it with service providers assisting in project completion (with your consent), when required by law, in connection with a business transfer, or with your explicit consent.

7. Your Privacy Rights

You have the right to access, correct, delete, or port your personal information, and to opt out of marketing communications at any time. To exercise these rights, call us at 732.984.1043.

8. Data Retention

We retain personal information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Project-related information is typically retained for 7 years after project completion in accordance with New Jersey requirements.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors. Contact us immediately if you believe a child has submitted information to us.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes are posted on this page with an updated date. Material changes will be communicated via email.

11. Contact Us